DEKOR® Shipping INformation
COVID-19 Shipping Alert: Our shipping carriers have suspended their Service Guarantee for all shipments. While not very common, delays are possible with all levels of service, including Next Day Air, 2nd Day Air and Express Saver, etc. If you have any questions or concerns please contact us at 1-800-258-0344.
- Light kits and transformers usually ship the next business day after you place your order.
- Other products typically ship within 5 business days
- Orders placed on Saturdays, Sundays and Holidays are processed the next business day.
- Once your order ships, you will receive a shipping confirmation email with the tracking number provided by the shipping carrier.
- Tracking numbers will show “not found” on most tracking sites until the package is picked up from our facility.
Free Ground Shipping!
Orders over $50 ship free to mainland US and Canada.
FedEx Home Delivery
As a courtesy, we ship all orders FedEx Home Delivery. FedEx Home Delivery will deliver on the weekends, but that is only for packages that are at their final location. If you require weekend delivery, you will need to call us to specify Saturday delivery 1-800-258-0344.
FedEx Expedited Shipping
FedEx delivers Ground, 2nd Day Air & 3 Day Select orders Monday through Friday. If you require weekend delivery, are in a rush and need a delivery by a specific time, please call us 1-800-258-0344 to upgrade your shipping.
Where We Ship
We ship anywhere in the world! Our shipping calculator will show charges and options during checkout.
We process international orders within the same time frames that we use for domestic orders. Please keep in mind that international orders can have extended lead times due to longer transit times and the time taken to process the shipment through customs. Saturday and Sunday delivery are not guaranteed on International Orders. *As a courtesy to international customers we pay all of the customs and import duties on your order.