DEKOR­® Shipping Information

If you have any questions or concerns please contact us at 1-800-258-0344.

DEKOR is NOT responsible for stolen items once a customer’s order has been delivered.

Shipping Procedures

  • Light kits and transformers usually ship the next business day after you place your order.**
  • Other products typically ship within 5 business days
  • Orders placed on Saturdays, Sundays and Holidays are processed the next business day.
  • Once your order ships, you will receive a shipping confirmation email with the tracking number provided by the shipping carrier.
    • Tracking numbers will show “not found” on most tracking sites until the package is picked up from our facility.
  • As a courtesy to customers in Canada, we pay all of the customs and import duties on your order.

**Orders received after 12pm MST will be processed the following business day.**

Free Shipping

Orders over $50 USD ship free to mainland US and Canada. This is for ground shipping only. Expedited shipping charges are quoted if you’d like to upgrade during checkout.

Where We Ship

We ship anywhere in the world. Our shipping calculator will show charges and options during checkout. Contact us if you have any questions.

How we ship

Our preferred carrier is UPS and all orders ship UPS Ground unless otherwise specified. When you checkout you will see the expedited shipping methods available in your area.

International Shipping

We process international orders within the same time frames that we use for domestic orders. Please keep in mind that international orders can have extended lead times due to longer transit times and the time taken to process the shipment through customs.


Direct Drop Ship orders will be assessed a $15 handling fee if the total order value is less than $50.