DEKOR® Shipping Information
Orders over $50 ship free to mainland US and Canada. This is for ground shipping only! Expedited shipping charges are quoted if you’d like to upgrade during checkout.
Where We Ship
DEKOR® ships to anywhere in the world. Our preferred carrier is UPS.
COVID-19 Shipping Alert
UPS has seen some delays due to the prioritization of “essential” shipments during the COVID-19 outbreak. This has been especially prevalent with international shipments moving through customs. If you have any questions regarding your shipment please contact our Customer Care team.
Shipping Confirmation Email
We will send you a shipping confirmation email when your order ships regardless of carrier.
- Light kits and transformers normally ship Next Day UPS GROUND.
- Other products ship in 7 – 10 working days.
All orders are entered into our processing system the day they are ordered. Weekend orders are processed the following Monday.
Certain products are always kept in stock, they are packaged and shipped within 1 – 2 business days from our manufacturing facility in Denver, Colorado.Build per order items are shipped normally in 7-10 business days from the day the order in inputted into our order entry system.
Light kits, transformers, controllers are in stock and available to ship next day.
Time for actual delivery will vary with the delivery method chosen and ship to location.
International shipping take longer due to customs and normal lead times in shipping international.
Our primary shipping method is UPS Ground. However we use USPS in certain situations where it is more cost effective to the customer such as Alaska, Guam, Puerto Rico, etc. We also use USPS most international shipments as their processing times are equal to UPS or FEDEX but at substantial cost savings to you our customer.
We do not ship to PO Boxes.
For expedited shipping, please contact us at 1-800-258-0344.
International Shipping Rates
You can purchase DEKOR® products from us directly online to be shipped worldwide.
Contact us directly for international shipping rates.
General Shipping Enquiries
If you have questions about your shipment or purchase, please contact us at 1-800-258-0344.